STUDENTS SATISFACTION WITH ACADEMIC LIBRARY RESOURCES AND SERVICES: THE COVENANT UNIVERSITY LIBRARY EXPERIENCE.

Idiegbeyan-ose, Jerome and Esse, Ugwunwa C. (2013) STUDENTS SATISFACTION WITH ACADEMIC LIBRARY RESOURCES AND SERVICES: THE COVENANT UNIVERSITY LIBRARY EXPERIENCE. Journal of Information and Knowledge Management, 4 (1). pp. 64-75. ISSN 2360-99X

Text Jerome 2.pdf Download (267kB)

Abstract

This study investigated student's satisfaction with academic library resources and services. the objectives of the study was to find out whether the students are satisfied with the library resources and services or not. 500 copies of a designed questionnaire was administered to the students that used the library during the period of the stu which 473 was returned and used for analysis, this represented 94.6% response rate. The finding revealed that the students uses the library very often, they are satisfied with the library resources and services. It is recommended that Covenant U should keep on maintaining the high level of library resources and services as it leads to students (users) satisfaction, there is need for the library to improve on its resources and services to users as a world class University. It is t of Library and Information Centres should pay more attention to quality and library resources and services for the benefits of library users and the image of the library.

Actions (login required)

View Item