The impact of organizational culture on total quality management in SMEs in Nigeria

Eniola, A.B. and Olorunleke, G.K. and Akintimehin, O. O. and Ojeka, J.D. and Oyetunji, B. The impact of organizational culture on total quality management in SMEs in Nigeria. Heliyon, 5. ISSN 2405-8440

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The goal of this exploration is to observationally test the connection between total quality management and SMEs'performance. Specifically, it looks at whether organizational culture (OC) has an interceding impact on the TQM-SMEs performance relationship. Established on the literature review of TQM, OC and SMEs performance, thetheoretical model for this investigation was formed. A self-controlled survey was utilized to gather informationfrom the SMEs owners-managers in the South-western region of Nigeria. In determining the relationship, SEM-PLS3.0 was utilized. Measurable results add to the literature by showing a positive direct impact of TQM and OC onSMEs' performance, and a critical and positive aberrant impact of TQM on SMEs' performance through OC. Thequantitative cross-sectional research configuration explored an example of assembling SMEs. Subjective methodsor a contextual investigation approach for additional data examination could be utilized for subsequent research.The results of this exploration give awareness into SMEs' owners-managers in the present unique manufacturingsetting, concentrating on TQM as an instrument for improving their performance. The outcomes can help SMEs bygiving direction with regards to the OC, on account of its impact on the effective execution of TQM, in this wayimproving the dimension of performance. The examination expands the TQM literature with an extensivecomprehension of TQM from the point of view of SMEs in Nigeria. Itfills the void in observational examinationsthat research the joint impact of TQM and OC on SMEs' performance

Item Type: Article
Subjects: H Social Sciences > HF Commerce
Date Deposited: 31 Oct 2019 12:43
Last Modified: 31 Oct 2019 12:43

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